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Terms and conditions of participation
Instagram raffle Phoenix des Lumières x Fabrique des Lumières - Monet
1. General Information
1.1. The competition is not sponsored, supported or organised by Instagram.
1.2. The organiser of the competition and contact partner is Culturespaces Germany GmbH, Phoenixplatz 4, 44263 Dortmund, Germany (hereinafter referred to as the ‘organiser’).
1.3. The competition begins on 14 October 2025 and ends on 21 October 2024.
2. Conditions of participation
Natural persons residing in Germany or the Netherlands who are at least 18 years of age are eligible to participate. Employees of the organiser and their relatives are excluded from participation. Participation is only possible via the internet and requires registration with Instagram at www.instagram.com.
3. Participation
3.1. Participation in the competition is by subscribing to the organisers' Instagram accounts (@phoenixdeslumieres and @fabriquedeslumieres), liking the competition post and commenting on the competition post dated 14 October 2025 on Instagram (www.instagram.com/phoenixdeslumieres/).
3.2 Multiple comments by one participant will be counted as one entry.
4. Price and selection process
4.1. In the competition, five people who like and comment as described in section 3.1 will each win two tickets to the current Phoenix des Lumières programme "Monet: Master of Impressionism‘ in Dortmund and ’Monet: Meester van het Impressionisme" by Fabrique des Lumières in Amsterdam.
4.2. The prize will be provided by the organiser.
4.3. The winners will be selected at random by 28 October 2025 after the end of the competition.
4.4. The winners will be notified via Instagram message. The winners must contact the organiser via Instagram with their address details within 5 working days. If a winner does not respond within this period, the prize will be raffled again among all participants.
5. Data protection, publication of winners
5.1. Participants' data will be stored, evaluated and processed electronically. Data will not be passed on to third parties (beyond storage on Facebook).
5.2. The Instagram names of the selected winner(s) may be published on the organiser's Instagram page www.instagram.com/phoenixdeslumieres/ and www.instagram.com/fabriquedeslumieres/veröffentlicht. Participants expressly agree to this form of publication.
5.3. By participating, the participant agrees to the storage, processing and use of their data by the organiser for the purpose of conducting and processing the competition.
5.4. No personal data will be collected except for the purpose of conducting the competition. For the purpose of conducting the competition (contacting participants, shipping, age verification), the organiser processes the following personal data of the participant on the basis of the consent given by the participant (Art. 6 (1) sentence 1 a or b GDPR): Instagram account. The data will be collected for the competition in accordance with legal regulations and used for the purpose of conducting the competition and providing the prize. In the event of a win, the winner must provide the organiser with further contact details (name, address, email address) in order to receive the prize. The organiser will not use, pass on or sell participants' personal data beyond the scope specified above.
5.5. When using Instagram, Instagram receives the participant's data in accordance with its terms of use and privacy policy (https://privacycenter.instagram.com/policy), which apply in addition to these terms and conditions.
5.6. The participant has the following rights:
Right to information, correction or deletion or restriction of processing, right to object to processing, right to data portability, right to lodge a complaint with a supervisory authority and right to revoke consent at any time. If the participant revokes their consent before the end of the competition (including the awarding of prizes), they can no longer participate in the competition.
5.7. The controller within the meaning of data protection law and organiser of the competition is Culturespaces Germany GmbH, Phoenixplatz 4, 44263 Dortmund, info@phoenix-lumieres.com, 0231 99763868
6. Miscellaneous
6.1. The organiser reserves the right to change the conditions of participation at any time or to interrupt or terminate the test campaign or the competition in whole or in part for good cause without prior notice. This applies in particular if circumstances arise that could disrupt or prevent the competition from running as planned, such as the occurrence of computer viruses, software and/or hardware errors and/or other technical reasons that cause a significant impairment. This also applies in the event that the implementation is significantly impaired or excluded for legal reasons, as well as in the event of manipulation or attempted manipulation that affects the administration, security, integrity and/or regular and proper implementation of the prize draw.
6.2. Comments that violate Facebook guidelines, German law and/or copyright will be removed without notice upon discovery. The participant will then be excluded from the prize draw.
End of the conditions of participation