Practical information
Opening times
- Monday to Thursday: 10am to 5pm.
- Fridays to Saturdays: 10am to 9pm
- Sundays and Public Holidays: 10am to 7pm.
- Please make sure that you arrive 15 min in advance. Last entrance 1hr before closure.
- The book and gift shop is open during the Phoenix's opening hours.
- Duration of the exhibitions: 1hr.
- The exhibition remains closed on all silent holidays (Good Friday, All Saints Day, Remembrance Day, Sunday of the Dead).
- Phoenix des Lumières is open during regular hours on Carnival days
Sales rates
| Full rate | €16 |
| Senior rate (65 years old +) | €15 |
| Reduced rate (students, disability card-holders, unemployed and Education Pass holders) | €14 |
| Youth rate (5-17 years old) | €10 |
| Family rate (2 adults + 2 children from 5 to 17 years old) | €42 |
| Under 5 years | Free |
| Gift-/Flexticket | 25 € |
*Students, trainees, people with a severely disabled person's pass (severely disabled people with the code B are entitled to take an accompanying person with them). Upon presentation of a valid receipt. An online booking for accompanying persons or children under the age of 5 is not necessary; You will receive the free ticket at the cash desk.