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FAQ > 1 - Tickets > I cannot arrive during the reserved time slot. Can I arrive earlier or later?

I cannot arrive during the reserved time slot. Can I arrive earlier or later?

We recommend arriving 30 minutes before your reserved time slot. If you arrive at a different time than indicated on your tickets, you may be refused entry.

In case of delays caused by third parties (public transport, traffic jams, etc.), please speak to our team at the ticket office upon your arrival. They will find a solution.

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